1. Introduction
YDD (hereinafter referred to as "we," "us," or "our") recognizes the importance of your personal information and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit and use https://ydd-shop.com (hereinafter referred to as the "Website").
Please read this Privacy Policy carefully before using the Website. By using the Website, you acknowledge that you have read and agree to the terms of this Privacy Policy.
2. Personal Information We Collect
We may collect the following categories of personal information:
- Identity Data: including your name, title, date of birth, and gender.
- Contact Data: including your postal address, email address, and telephone number.
- Transaction Data: including your purchase records, order details, and payment information (such as payment card number, expiration date, and security code — processed by our third-party payment service providers).
- Technical Data: including your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, time zone settings, and geolocation.
- Usage Data: including information about how you use the Website, your browsing behavior, and browsing patterns.
- Marketing and Communications Data: including your preferences for receiving marketing communications from us.
Special Note: We do not collect or process any special categories of personal data (including but not limited to race or ethnicity, religious beliefs, political opinions, health data, and biometric data).
3. How We Collect Your Personal Information
We collect your personal information through the following methods:
- Direct Interactions: You may provide personal information by filling out forms on the Website, registering an account, placing an order, contacting customer service, or participating in marketing activities.
- Automated Technologies: When you interact with the Website, we automatically collect technical data about your device, browsing behavior, and browsing patterns through cookies, server logs, and other similar technologies.
- Third-Party Sources: We may receive personal information about you from third parties, such as analytics service providers, payment processors, and logistics partners.
4. Purposes for Which We Use Your Personal Information
We use your personal information for the following purposes:
- Processing your orders and providing you with products and services;
- Managing your account and sending transaction confirmations;
- Providing customer service and handling your inquiries and complaints;
- Improving the functionality, user experience, and security of the Website;
- Sending you marketing communications and promotional information (with your consent);
- Conducting data analysis to optimize our business operations and marketing strategies;
- Complying with applicable laws and regulatory requirements;
- Preventing fraud and ensuring network security.
5. Cookies and Similar Technologies
The Website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or delete cookies through your browser settings; however, please note that disabling cookies may affect the proper functioning of certain features of the Website.
6. Sharing and Disclosure of Personal Information
We do not sell your personal information. We may share your personal information with third parties in the following circumstances:
- Service Providers: To provide products and services to you, we may work with payment processors, logistics companies, IT service providers, and others, sharing your information only to the extent necessary.
- Affiliated Companies: We may share your information with our affiliated companies to provide a unified brand experience.
- Legal Requirements: We may disclose your personal information when required by law, judicial proceedings, or government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
7. Cross-Border Data Transfers
Where cross-border transfers are involved, we will implement industry-standard security measures to ensure that your personal information is adequately protected during transmission. When transferring your personal information to jurisdictions outside of your country of residence, we will ensure that the recipient provides an adequate level of data protection.
8. Data Retention
We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, including any periods required to satisfy legal, tax, accounting, or reporting obligations. Upon expiry of the retention period, we will delete or anonymize your personal information.
9. Information Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:
- Using SSL/TLS encryption to protect data in transit;
- Implementing strict access control policies;
- Conducting regular security audits and risk assessments;
- Providing data protection training to our employees.
Please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of information transmitted via the Internet.
10. Your Rights
Under applicable data protection laws, you have the following rights:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request deletion of your personal information (to the extent permitted by law).
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
- Right to Data Portability: You have the right to request your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal information based on legitimate interests.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time.
To exercise any of the above rights, please contact us using the details provided at the end of this policy.
11. Children's Privacy
The Website is not directed at children under the age of 13 (or the minimum age prescribed by the laws of your jurisdiction). We do not knowingly collect personal information from children. If you become aware that we have inadvertently collected personal information from a child, please contact us immediately, and we will promptly delete the relevant data.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be notified to you via website announcements or email. We encourage you to review this policy regularly to stay informed of any updates.
13. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you wish to exercise your personal information rights, please contact us at:
- Company Name: YDD
- Mailing Address: contact@ddy-shop.com
We will generally respond to your request within 15 business days of receipt.